Terms of Service

Please read these terms carefully before using our services. By using My Easy Shop, you agree to be bound by these terms and conditions.

Last updated: January 15, 2024

Agreement to Terms

These Terms of Service ("Terms") govern your use of My Easy Shop's website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.

Service Description

Our Services

My Easy Shop provides custom printing services including but not limited to T-shirts, mousepads, and cups/mugs. We offer both individual and bulk printing services with various customization options.

Service Availability

Our services are available across India. Delivery times and shipping costs may vary based on location. We reserve the right to refuse service in areas where we cannot guarantee quality delivery.

Custom Design Services

We offer design consultation and modification services. All design work remains the intellectual property of the customer unless otherwise agreed upon in writing.

Orders and Payments

Order Acceptance

All orders are subject to acceptance by My Easy Shop. We reserve the right to refuse or cancel any order at our discretion, including orders that contain inappropriate content or violate intellectual property rights.

Pricing and Payment

All prices are listed in Indian Rupees (INR) and are subject to change without notice. Payment is required before production begins. We accept various payment methods as displayed on our website.

Order Modifications

Orders can be modified or cancelled within 2 hours of placement. Once production begins, orders cannot be changed or cancelled. Rush orders may have different modification policies.

Intellectual Property

Customer Content

You retain ownership of all designs, images, and content you provide. By submitting content, you grant us a license to use it solely for fulfilling your order and related customer service.

Copyright Compliance

You are responsible for ensuring that all submitted content does not infringe on any third-party intellectual property rights. We reserve the right to refuse orders containing copyrighted material without proper authorization.

Our Intellectual Property

All content on our website, including text, graphics, logos, and software, is owned by My Easy Shop and protected by intellectual property laws.

Quality and Delivery

Quality Standards

We strive to maintain high quality standards for all our products. However, slight variations in color, texture, or finish may occur due to the nature of the printing process and materials used.

Delivery Times

Delivery times are estimates and may vary based on order complexity, quantity, and location. We are not liable for delays caused by circumstances beyond our control, including but not limited to natural disasters, strikes, or courier delays.

Shipping and Risk

Risk of loss or damage passes to the customer upon delivery to the shipping address. We recommend purchasing shipping insurance for high-value orders.

Returns and Refunds

Return Policy

Custom printed items are generally non-returnable unless there is a defect in materials or workmanship, or an error on our part. Returns must be requested within 30 days of delivery.

Refund Process

Approved refunds will be processed within 7-10 business days to the original payment method. Shipping costs are non-refundable unless the return is due to our error.

Damaged Items

If you receive damaged items, please contact us within 48 hours with photos of the damage. We will replace damaged items at no cost to you.

Liability and Disclaimers

Limitation of Liability

Our liability for any claim related to our services is limited to the amount paid for the specific order in question. We are not liable for indirect, incidental, or consequential damages.

Service Availability

We strive to maintain continuous service availability but do not guarantee uninterrupted access to our website or services. We may suspend services for maintenance or other operational reasons.

Third-Party Services

We use third-party services for payment processing, shipping, and other functions. We are not responsible for the performance or policies of these third-party providers.

User Conduct

By using our services, you agree not to:

  • • Submit content that is illegal, offensive, or violates third-party rights
  • • Use our services for any unlawful or fraudulent purpose
  • • Attempt to interfere with or disrupt our website or services
  • • Upload malicious code or attempt to gain unauthorized access
  • • Violate any applicable laws or regulations
  • • Impersonate any person or entity

We reserve the right to terminate or suspend access to our services for violations of these terms or any other reason at our sole discretion.

Governing Law and Disputes

These Terms are governed by the laws of India. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts in [Your City/State].

We encourage resolving disputes through direct communication. If you have any concerns, please contact our customer service team first.

Questions About These Terms?

If you have any questions about these Terms of Service, please contact us. We're here to help clarify any concerns you may have.

Email: easyshop.had@gmail.com

Phone: 8708394872 / 89301353371

Business Hours: Monday-Saturday 9 AM - 6 PM

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